Practical, interactive learning is the course’s clearest strength. Attendees value the balance of PBS theory, de-escalation and RPI skills with demonstrations, discussion and ample hands-on practice. Trainers are consistently described as knowledgeable, approachable, patient and clear, using humour and real-life workplace examples while adapting the pace to individual needs. The refresher helps attendees correct techniques, understand behaviour and feel more confident applying safer, person-centred approaches at work.
Generated from recent reviews; may not reflect every review
Showing 3,011–3,020 of 4,384 reviews (5 star)
Really engaging. I particularly enjoy the ‘real life’ examples as it helps put what we are learning and why into context.
This was a good approach to old material for me. Kept it interesting and a much more everyday approach giving scenerios. Great
Really enjoyed the course John and Kirsty was really great and made the day enjoy able. Good to go over the holds and breakaway techniques.