Practical, interactive learning is the course’s clearest strength. Attendees value the balance of PBS theory, de-escalation and RPI skills with demonstrations, discussion and ample hands-on practice. Trainers are consistently described as knowledgeable, approachable, patient and clear, using humour and real-life workplace examples while adapting the pace to individual needs. The refresher helps attendees correct techniques, understand behaviour and feel more confident applying safer, person-centred approaches at work.
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Showing 2,991–3,000 of 4,625 reviews
The training has been informative and well delivered
Always enjoy my refreshers, trainer very good, I joined it thanks.
It refreshed my skills and the teacher was very good really enjoyed the day
Forgot quite a bit but had help from the trainer which explained and made it easy
Fiona was the course leader and enjoyed the refresher. As we do not often use restraint or breakaway. It is always good to have the re train.