Practical, interactive learning is the course’s clearest strength. Attendees value the balance of PBS theory, de-escalation and RPI skills with demonstrations, discussion and ample hands-on practice. Trainers are consistently described as knowledgeable, approachable, patient and clear, using humour and real-life workplace examples while adapting the pace to individual needs. The refresher helps attendees correct techniques, understand behaviour and feel more confident applying safer, person-centred approaches at work.
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Showing 2,781–2,790 of 4,384 reviews (5 star)
Great course. Great content. Great delivery.
Very informative, trainer jon very friendly and knowledgeable
John was very good explained in good details and made the training very enjoyable Siobhan
Excellent day on refresher Jon was perfect and patient topmarks tohim
Excellent learnt a lot and made it very fun and comfortable thank u