Practical, interactive learning is the course’s clearest strength. Attendees value the balance of PBS theory, de-escalation and RPI skills with demonstrations, discussion and ample hands-on practice. Trainers are consistently described as knowledgeable, approachable, patient and clear, using humour and real-life workplace examples while adapting the pace to individual needs. The refresher helps attendees correct techniques, understand behaviour and feel more confident applying safer, person-centred approaches at work.
Generated from recent reviews; may not reflect every review
Showing 2,741–2,750 of 4,384 reviews (5 star)
Very enjoyable, Johnathan appeared enthusiastic
Brilliantly delivered and everything was explained in depth.
Great course delivered in professional manner , trainer very friendly and full of knowledge
Felt energised through the whole day.. great atmosphere
Amazing training, learnt a lot about different techniques and the atmosphere was great
I have learned a lot of new things with brilliant explanations.