Practical, interactive learning is the course’s clearest strength. Attendees value the balance of PBS theory, de-escalation and RPI skills with demonstrations, discussion and ample hands-on practice. Trainers are consistently described as knowledgeable, approachable, patient and clear, using humour and real-life workplace examples while adapting the pace to individual needs. The refresher helps attendees correct techniques, understand behaviour and feel more confident applying safer, person-centred approaches at work.
Generated from recent reviews; may not reflect every review
Showing 2,691–2,700 of 4,384 reviews (5 star)
Trainer was informative and made the session interactive
Very refreshing and enjoyed brushing up on physical intervention skills.
Matt was great. Good training, that was made humorous whilst also professional
Excellent course, enjoyable, very informative, thank you again
Even better now this is the correct one. Very fun
Good pace to the course. Good content. The trainer was friendly, professional and made the course enjoyable