Practical, interactive learning is the course’s clearest strength. Attendees value the balance of PBS theory, de-escalation and RPI skills with demonstrations, discussion and ample hands-on practice. Trainers are consistently described as knowledgeable, approachable, patient and clear, using humour and real-life workplace examples while adapting the pace to individual needs. The refresher helps attendees correct techniques, understand behaviour and feel more confident applying safer, person-centred approaches at work.
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Showing 2,211–2,220 of 4,625 reviews
enjoyed every minute of it , enjoyble thankyou
Response: Hi Mareca, thank you for the lovely feedback and we're so happy you enjoyed the day!
Very engaging, made it interesting and informative and gave very positive feedback!
Lee was a brilliant trainer very informative
Brilliant training day, enjoyed the refresher
Fantastic and realistic scenario 👏 Lee very helpful
Lee is Easy going and easy to understand found it interesting.