Practical, interactive learning is the course’s clearest strength. Attendees value the balance of PBS theory, de-escalation and RPI skills with demonstrations, discussion and ample hands-on practice. Trainers are consistently described as knowledgeable, approachable, patient and clear, using humour and real-life workplace examples while adapting the pace to individual needs. The refresher helps attendees correct techniques, understand behaviour and feel more confident applying safer, person-centred approaches at work.
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Showing 181–190 of 4,384 reviews (5 star)
Great course, very informative, engaging and knowledgeable, thank you
Refresher really helped in clarifying some misconceptions. Generally pleased and feel more confident in the procedures etc.
Response: Thank you, Francis. We appreciate your feedback and are pleased to hear the refresher helped reinforce your understanding and increased your confidence in applying the learning.
Really enjoyed the refresher. It boosted my confidence. Thank you.