Practical, interactive learning is the course’s clearest strength. Attendees value the balance of PBS theory, de-escalation and RPI skills with demonstrations, discussion and ample hands-on practice. Trainers are consistently described as knowledgeable, approachable, patient and clear, using humour and real-life workplace examples while adapting the pace to individual needs. The refresher helps attendees correct techniques, understand behaviour and feel more confident applying safer, person-centred approaches at work.
Generated from recent reviews; may not reflect every review
Showing 1,741–1,750 of 4,384 reviews (5 star)
Brilliant refresher with Jonathan today, lots of information provided
Good useful information that was forgotten .l was very greatfull to the both tutors. I really enjoyed the course. Thanks
Very engaging and knowledgeable, nothing more to add
Great refresher course Rachel is very knowledgeable.
A great refresher, with plenty of time to make sure I am happy with the techniques