Practical, interactive learning is the course’s clearest strength. Attendees value the balance of PBS theory, de-escalation and RPI skills with demonstrations, discussion and ample hands-on practice. Trainers are consistently described as knowledgeable, approachable, patient and clear, using humour and real-life workplace examples while adapting the pace to individual needs. The refresher helps attendees correct techniques, understand behaviour and feel more confident applying safer, person-centred approaches at work.
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Johnathan is extremely interactive and engaging. He is informative and helpful. :)
Really clear and informative. Amazing training!
Clear training, tailored to our home and new YP. Jonathan is very good.
Response: Hi Nicole. Thank you for your lovely comments and we'll ensure these are passed onto Jon.