RRN Level 3: Restrictive Physical Intervention - Refresher reviews

4.9 (4,638 reviews)
AI summary of reviews

Practical, interactive learning is the course’s clearest strength. Attendees value the balance of PBS theory, de-escalation and RPI skills with demonstrations, discussion and ample hands-on practice. Trainers are consistently described as knowledgeable, approachable, patient and clear, using humour and real-life workplace examples while adapting the pace to individual needs. The refresher helps attendees correct techniques, understand behaviour and feel more confident applying safer, person-centred approaches at work.

Practical sessionsKnowledgeable trainersIncreased confidence

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The RRN training that we did with tutor Ben was very helpful and useful in our day to day work as hospital security. The techniques shown have given me an extra confidence level when it comes to restraining, as they are safe and keeps patients and myself from getting injured. Ben is a charasmatic and energetic individual who kept us entertained and kept the course fun

Moheeb A · 09 Dec 2024
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Response: Hello Moheeb, thank you for your kind feedback about the training. Patient safety is of our upmost importance too so thank you for highlighting this. We will be sure to let Ben know how you found the day!

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Very good teaches the skills and qualities you need to be a good security guard

Zualqarnain A · 09 Dec 2024
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Trainer is very professional and everything we learnt was knowledgeable. Happy and feel confident after this course

Haider H · 09 Dec 2024
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The trainer - Ben has been amazing. I attended my 1 year refresher RRN training and Ben explains and teaches in a way everyone is able to understand. He is very helpful, even if you are struggling to get things right he will guide you until you are understanding perfectly. Ben also made me feel very comfortable throughout my training session.

Sanah M · 09 Dec 2024
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Thank you for making the training clear and engaging. I liked the examples and how interactive it was. Adding more real-life situations could make it even better.

Usman S · 09 Dec 2024
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10 out of 10 He was very nice to us and we could easily understand him thnks

Rahman I · 09 Dec 2024
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Absolutely loved it today. Ben was amazing as usual, it was good to go through the restraint's training again.It's how he explains everything and has a brilliant sence of humour. I wish I could do this course every 6 months or so.

Syed K · 09 Dec 2024
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Really informative learnt alot about different scenarios and new techniques. Liam is really knowledgeable and very helpful

Sophie C · 09 Dec 2024
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Friendly and open trainer, spoke to me privately regarding my back pain and made sure I was confident to do the course physically, explained things well and tailored the course to put services users needs

Olivia w · 09 Dec 2024
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Response: Hello Olivia, thank you for your lovely feedback and glad you were able to speak to Liam about any concerns you had.

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It was a little difficult to practice seated holds as all the chairs in the room had arms on. I appreciate this is not the fault of the trainer or Sherwood as they do not have control over this. However, this is something that would make it easier if it was available. The second issue is the place that the training was in. The Globe Centre has good facilities but it is quite difficult to get to and causes problems in traffic that didn't arise when travelling to Heywood. However, the trainer, Amy, was brilliant! The way it was delivered was fantastic and we couldn't fault her training.

Mary-Lou A · 05 Dec 2024
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