RRN Level 3: Restrictive Physical Intervention - Refresher reviews

4.9 (4,559 reviews)
AI summary of reviews

Practical, interactive learning is the course’s clearest strength. Attendees value the balance of PBS theory, de-escalation and RPI skills with demonstrations, discussion and ample hands-on practice. Trainers are consistently described as knowledgeable, approachable, patient and clear, using humour and real-life workplace examples while adapting the pace to individual needs. The refresher helps attendees correct techniques, understand behaviour and feel more confident applying safer, person-centred approaches at work.

Practical sessionsKnowledgeable trainersIncreased confidence

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Carousel made the course more accessible for someone who struggles in long training sessions. Good balance of activities.

Jack S · 01 Sep 2025
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Response: Thank you for sharing that. It’s great to hear the carousel format helped make the course more accessible and manageable. A good balance of activities can really support engagement and learning, especially for those who find longer sessions challenging. We’re glad the structure worked well for you and appreciate your feedback.

Gave good constructive feedback when needed.

Hayley B · 01 Sep 2025
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I always enjoy this PBS refresher course. I find it so helpful to refresh everything. I found that the practical skills were well explained and the trainers were approachable, sensitive and patient. I enjoyed the carousel element of the course with different trainers and different locations.

Catherine H · 01 Sep 2025
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Response: Thank you for such thoughtful feedback. It’s great to hear that the PBS refresher continues to be a valuable experience for you. The opportunity to revisit key concepts and refresh practical skills can make a real difference, and we’re glad the explanations felt clear and supportive. It’s also lovely to hear that the trainers created a space that felt approachable and patient. The carousel format with varied trainers and locations adds a dynamic touch, and it’s brilliant to know that worked well for you. Thanks again for sharing your experience.

Really informative and well delivered course

Ellie-Rose A · 28 Aug 2025
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Response: Thank you for your feedback. It’s great to hear that the course felt informative and was delivered clearly. We’re glad it supported your learning and made a positive impact.

Trainer delivered well

Abbie D · 27 Aug 2025
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Course was well detailed with lots of practice the delivery was great .

Peter U · 27 Aug 2025
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Training was really good Kelly has made me feel more confident doing pbs and explained everything really well

Neelam A · 27 Aug 2025
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Fantastic refresher. Really feel the benefits of revisiting, much more confident following the theory and practical elements. Course trainer informative and personable.

Julie B · 27 Aug 2025
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Response: Thank you for the lovely feedback. It’s great to hear that the refresher made a real impact and helped boost your confidence. Revisiting both the theory and practical elements can be so valuable, and we're glad it landed well for you. We're also pleased the trainer's approach felt informative and personable. That's exactly the kind of experience we aim to deliver. Thanks again for sharing.

Good and very formative, the trainer showed awareness of the course

Godspower E · 27 Aug 2025
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Great refresher and thorough checking of skills for each person.

Marie S · 26 Aug 2025
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