RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,259 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Very informative course, enjoyed that it wasn’t all just computer based and was able to have physical learning techniques aswell

Shannon B · 12 Jun 2024
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Response: Hi Shanon. Thank you for your positive feedback, we are really glad you enjoyed the course content and delivery by Linsey. We will ensure we share your feedback.

Informative and relevant, good refresher of my knowledge

Lyndsey B · 12 Jun 2024
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I enjoyed the refresher course as it was informative and helpful to me when working my shifts.

Jasmine B · 12 Jun 2024
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Response: Hi Jasmine. Thank you for the feedback, we'll be sure let Linsey know you enjoyed the course delivery.

Very good learning material and practice with Linsey Ward

Mxolisi N · 12 Jun 2024
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Enjoyed the course ,nice and relaxed atmosphere

Carol C · 10 Jun 2024
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Very good Amy made people very relaxed very professional

Julie S · 10 Jun 2024
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Response: Hi Julie. Thank you for the lovely feedback. I have personally sent Amy email congratulating her on an excellent course. Thanks again for taking the time to leave feedback.

Enjoyed the course trainer was lovely

Simone C · 10 Jun 2024
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Response: Hi Simone. Thank you for your feedback. It's great to hear that you enjoyed the course delivered by Amy.

Made to feel very comfortable

Deborah H · 10 Jun 2024
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Fun day, smaller group worked for me! Excellent trainer enjoyable day .

Maria L · 05 Jun 2024
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Response: Hi Maria. Thank you so much for taking the time to leave feedback. We are glad to hear you enjoyed the training.

Jolly good!!!

Julian G · 05 Jun 2024
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