RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,259 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Good training. Great work and very thougher

Gail S · 13 May 2024
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Response: Hi Gail. I'm so glad you enjoyed the course. We'll be sure to pass on your comments to

Lee was knowledgeable and engaging. He presented the information in an interesting way and made sure we understood.

Mark P · 13 May 2024
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I found the training course very useful and the trainer was very patient and good as he delivered his training speech including the practical aspects as well.

Ikponmwosa A · 13 May 2024
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Response: Hi, Thank you for your feedback, it’s great to know that you have come away feeling supported and that you enjoyed your learning experience. We will pass your lovely comments on to Lee

Good refresher for all staff!

Angela H · 13 May 2024
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Quality and very useful training with outstanding delivery by Linsey

Nkechi N · 13 May 2024
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Response: Hi Nkechi, Thank you for your fantastic feedback. We are glad to hear you really enjoyed the refresher course with Linsey and we'll happily let her know your feedback.

Great refresher course building on what I learned last year. Very meaningful to think about during my work practices. Thank you

Ash D · 13 May 2024
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Course was educative and hopefully it will help me in my workplace.

Aggrey M · 13 May 2024
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Caroline is very friendly and knowledgeable. She clearly explained everything well to all learners. She double checked that everyone understood what was explained.

John M · 10 May 2024
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Response: Thank you for taking the time to leave feedback. We are glad to hear you enjoyed the training and it is fantastic to hear that Jon was explaining the material so well and you enjoyed the delivery of this. I will be sure to pass your comments onto Caroline.

Very informative. Becky was amazing and so helpful

Barbara P · 08 May 2024
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Great course and ace fidget toys to play with while learning

Briony C · 08 May 2024
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