RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,259 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Good refresher

Tina M · 21 May 2024
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Response: Hi Tina. Thank you for your feedback. It's great to hear that you enjoyed the refresher course delivered by Caroline.

Really nice and polite and took time to explain things to everyone all good 👍

David M · 17 May 2024
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Response: Hi David. Thank you for taking the time to leave feedback. We are glad to hear you enjoyed the training and it is fantastic to hear that Natalie was explaining the material so well and you enjoyed the delivery of this. I will be sure to pass your comments onto Natalie.

Very interesting. I enjoyed the training.The delivery method was excellent. Thank you

VICTOR U · 17 May 2024
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Excellent course very well presented

Aileen P · 14 May 2024
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Response: Hi Aileen. Thank you for your feedback. It's great to hear that you enjoyed the refresher course delivered by Amy. We'll ensure we let her know.

Very well presented

Steve K · 14 May 2024
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Really great energy and used personal examples to deepen understanding of behaviour and de escalation

Daniel L · 14 May 2024
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Very useful and the course length was just right . Amy is very knowledgeable and fun to learn with

Katrina O · 14 May 2024
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Response: Hi Katrina. Thank you so much for the feedback and we're so glad you enjoyed the training. Sounds like a fabulous day with Amy and we will be sure to let her know.

Really good, excellent

Teresa G · 14 May 2024
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Very enjoyable

Karen F · 13 May 2024
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Fantastic Trainer with a great in-depth of knowledge of Sunhealthcare of the clientele we support and the environment we work in

Martin M · 13 May 2024
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Response: Hi Martin. Thank you for taking the time to leave detailed feedback. We know that our Associate Trainers work very hard to deliver high quality courses. I will personally send Jonathan an email to share your comments. Thank you.