RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,259 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Felt like I understood the Information much more than my previous training classes.

Georgia S · 24 Jul 2024
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Brilliant trainer answered all questions and training wasn’t boring it was informative there was breaks and good communication throughout

Vikki G · 24 Jul 2024
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Great training..nice friendly & comfortable place. Trainer very knowledgeable & made the place feel at ease. Used step by step & approaches easily understood

Lorraine C · 24 Jul 2024
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Excellent trainer and course very informative thoroughly enjoyed

Debra N · 24 Jul 2024
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Far more personalised than before. More person centered.

Kelly T · 23 Jul 2024
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My personal centred

Anna M · 23 Jul 2024
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Ben was fantastic, he took his time to listen. Brilliant from start to finish very informative with some fun thrown in. Learnt alot.

Jo B · 23 Jul 2024
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The course was very useful and tailored for VP . Our instructor was great made sure we all got what we needed from the course

Pat M · 23 Jul 2024
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Response: Hi Pat. Thank you for taking the time to leave feedback, Its fantastic to hear you enjoyed the course delivery by Ben and that the training was tailored to your service.

Thoroughly enjoyable. Good mix of staff who attended & Natalie made me feel at ease refreshing the Breakaway Techniques,etc.

Angela O · 12 Jul 2024
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Response: Hi Angela. Thank you for your feedback. We are glad to hear you enjoyed your refresher course with Natalie and we'll happily let her know your feedback.

Trainers were well detailed and materials detailed as well. Very interactive and was fun all through.

Babatope A · 11 Jul 2024
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