RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,259 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Knowledge refreshed. Fun and engaging

Amy Y · 08 Jul 2024
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Course delivery was excellent learnt a lot. Only 2 on course trainer done well considering.

Amy T · 08 Jul 2024
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Response: Hi Amy. Thank you for your positive feedback, we are glad to hear you enjoyed the course delivery with Caroline if though there was small numbers. We will ensure we pass your feedback on. Thanks again.

Small room for weather conditions, adapt well by Amy considering the temperature Amy made the trainer comfortable

Chloe T · 26 Jun 2024
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Response: Hi Chloe. Thank you for taking the time to leave your constructive feedback. We will ensure that your comments are passed on to Amy to reflect during future courses. We are however glad to hear you felt comfortable and enjoyed the delivery. Thanks again.

Enjoyed the course very informative

Kay B · 26 Jun 2024
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great refresher course , thank u

Daria D · 25 Jun 2024
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Response: Hi Daria. Thank you for your positive feedback, we are really glad you enjoyed the course content and delivery by Coralena.

Nice course and very helpful course

Brenda R · 25 Jun 2024
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Good and interesting

Stacey H · 25 Jun 2024
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Great course

Chelsee W · 25 Jun 2024
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Good

Charles O · 25 Jun 2024
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The training was excellent and the trainer has a good knowledge of the course. Good presentation.

Tracy O · 25 Jun 2024
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Response: Hi Tracy. We know that our Associate Trainers work very hard to deliver high quality courses. I will personally send an email to Coralena to share your comments. Thank you for the timing leaving feedback.