RRN Level 2: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) reviews

5.0 (5,678 reviews)
AI summary of reviews

Practical breakaway and self-protection practice is the course’s distinctive strength, with attendees valuing repeated demonstrations, supportive feedback and opportunities to build confidence safely. They describe knowledgeable, approachable trainers who use humour, real-life examples and clear explanations to make positive behaviour support, de-escalation and least-restrictive approaches accessible. The well-structured, interactive sessions are easy to follow and provide skills they can apply at work and in daily life.

Practical sessionsEngaging trainersWorkplace relevance

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Ben was extremely helpful and knowledgable and explained everything we needed to know. The session was really interactive and will help me keep safe during my time at work in A&E.

Charlotte C · 15 Dec 2025
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Response: Hi Charlotte. Thank you for your feedback. It’s great to hear that you found Ben helpful and knowledgeable, and that the session was interactive. I’m really pleased to hear that the training will support you in your work.

the trainer was very skilled in delivering the course. I learned about deescalation and being ssfe

denise O · 15 Dec 2025
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Good presentation, very worth full, good training

Anisha B · 15 Dec 2025
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Very pro-active. Can relate to my line of work. These techniques can be transferred in everyday life for safety

Gabrielle M · 15 Dec 2025
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Related to the job role. Hopefully won't use physical breaks, useful to know if required

Alfie D · 15 Dec 2025
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Fantastic trainers give a lot of information out and was easy to follow really enjoyed the training course

Sonya M · 13 Dec 2025
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The course was brilliant and it was really informative and I really did enjoy myself learning and refreshing my knowledge on how to support our customers much better.

Jesse B · 12 Dec 2025
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Response: Hi Jesse. Thank you for your feedback. I’m glad to hear that you found the course informative and enjoyable. We hope the session will further support you within your role.

Learnt new things and it will help me a lot at work

Domi N · 12 Dec 2025
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Enjoyed course.

Richard H · 12 Dec 2025
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Absolutely fantastic the best course iv been on in years will help me greatly in every day work

Victoria B · 12 Dec 2025
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