RRN Level 2: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) reviews

5.0 (5,678 reviews)
AI summary of reviews

Practical breakaway and self-protection practice is the course’s distinctive strength, with attendees valuing repeated demonstrations, supportive feedback and opportunities to build confidence safely. They describe knowledgeable, approachable trainers who use humour, real-life examples and clear explanations to make positive behaviour support, de-escalation and least-restrictive approaches accessible. The well-structured, interactive sessions are easy to follow and provide skills they can apply at work and in daily life.

Practical sessionsEngaging trainersWorkplace relevance

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I wanted to say how much I enjoyed today’s training. You were incredibly engaging, welcoming and energetic from the start. You built rapport with the group really quickly and created a space that felt safe and inclusive, which made it much easier for everyone to get involved. Liam was really knowledgeable and experienced, and the examples he used genuinely brought the learning to life. The recap of the theory was explained really well, with a strong focus on least restrictive and rights-based approaches, which felt meaningful. I especially appreciated the focus on trauma-informed support and how this links to understanding behaviour. That part really stood out and felt relevant to practice. The practical elements were also very strong and probably the most realistic and useful RRN training scenarios I’ve had. They felt purposeful and directly applicable. Overall, it was a great day. Liam managed to keep a large group engaged and on track while covering a lot of content in a way that didn’t feel overwhelming. I’m leaving feeling more confident and refreshed in my understanding Liam was excellent!

Danny D · 13 Feb 2026
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Good trainer, interactive and inclusion. The breakaway techniques with practical training by simplifying it to barest minimum With repeated practical with everyone.

Regina M · 13 Feb 2026
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Enjoyable interesting course

Joy R · 12 Feb 2026
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The course was very good and interesting

Thomas M · 12 Feb 2026
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Great course very informative great interaction from everyone

Sara F · 12 Feb 2026
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Well thought, learnt alot, it worth it.

Morenike O · 12 Feb 2026
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It’s fabulous I really enjoyed the training process Kelly and Jack is superb

Abraham A · 12 Feb 2026
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The trainers were very good at delivering thr training and were engaging

Deborah C · 12 Feb 2026
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Response: Thank you, Deborah. We appreciate your feedback and are pleased to hear the trainers delivered the training in an engaging way.

The course was fun with interesting discussions that helped with learning

Sharon B · 10 Feb 2026
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Lovely lady, actually enjoyable. Supportive. gave help where needed. Had a good laugh while doing the practical. Thank you 😊

Jade C · 10 Feb 2026
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