RRN Level 2: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) reviews

5.0 (5,678 reviews)
AI summary of reviews

Practical breakaway and self-protection practice is the course’s distinctive strength, with attendees valuing repeated demonstrations, supportive feedback and opportunities to build confidence safely. They describe knowledgeable, approachable trainers who use humour, real-life examples and clear explanations to make positive behaviour support, de-escalation and least-restrictive approaches accessible. The well-structured, interactive sessions are easy to follow and provide skills they can apply at work and in daily life.

Practical sessionsEngaging trainersWorkplace relevance

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Showing 541–550 of 5,712 reviews

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The training was successful and was very effective and the demonstration is very good. Bravo Scott for making the training a so easy and enjoyable experience thanks.

Ida F · 31 Mar 2026
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Response: Thank you for your kind feedback! We’re so pleased you found the training effective and enjoyable, and that Scott made the experience so easy to follow.

Lovely 2days training, enjoyed learning new things.

Nicola S · 26 Mar 2026
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Response: Thank you for taking the time to share your feedback, Nicola – we really appreciate it! I’m pleased to hear you enjoyed the training and found it valuable learning something new.

Really interesting and enjoyable

Katie K · 25 Mar 2026
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Had fun, enjoyed it. Great lads

Sharon H · 25 Mar 2026
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Interesting course great trainers.

Jackie B · 25 Mar 2026
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Some of it I can use but we don't have any physically aggressive customers at the base I regularly work at. There are some other bases I do occasional shifts at where there are mildly physically aggressive customers, but it's not often they are.

Patrick L · 25 Mar 2026
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Jack explained and demonstrated everything really well. Have come away confident that I can use skills shown effectively if needed

Tracy G · 24 Mar 2026
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Response: We appreciate you sharing your feedback, Tracy – thank you! I’m pleased to hear you found the session clear and that you feel confident applying the skills shown. I’ll be sure to pass your kind comments on to Jack.

Some parts of training were not applicable to our client but trainer was very friendly enthusiastic and welcoming all instructions and info well presented overall enjoyed the course

Danielle S · 24 Mar 2026
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Response: Thank you for your feedback, Danielle – we really appreciate it! I’m pleased to hear you found the session well presented and enjoyed the course overall. It’s great to know the trainer created a friendly and welcoming environment.

All excellent.

Noppawan M · 23 Mar 2026
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Excellent course, one of the best I've been to, very indepth, Excellent trainer aswell

Jackie W · 22 Mar 2026
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