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RRN Level 2: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Reviews
Megan L, 22 Jul 2025
I really enjoyed this course. Our trainer Liam was very bubbly, kind, patient and informative.
Julianna S, 22 Jul 2025
I enjoyed the energy of the trainer (Liam) a lot, he made the room feel very entertaining and was accommodating to all individual needs. He also looks like he could be my dads twin and that was bizzare. No need to break the ice I guess hahah. I felt that a lot of the course was rooted in addressing common sense just with the official names and I think that more psychology and learning how the PBS systems actually help people would be really interesting and would help me understand why I should be using the techniques in the first place. Maybe even some case studies where PBS has improved the lives of service users would be good.Response : Thank you for taking the time to share your feedback, it's always valuable to hear how the course is received. The PBS framework is designed to support professionals from a wide variety of backgrounds and aims to introduce key principles in a practical, accessible way. While some content may feel intuitive, it's intentionally structured to connect everyday professional practice with recognised frameworks and RRN-compliant approaches. We absolutely appreciate your interest in the psychological underpinnings and wider impact of PBS. You're right that real-life examples and deeper context can make a big difference to understanding why techniques matter, not just how they work. Your suggestion to include more case studies and clearer links to service user outcomes is very helpful, and something we’ll take on board as part of our course review cycle. Thanks again for your thoughtful input, it’s feedback like yours that help us continue refining what we deliver.
Lillia T, 18 Jul 2025
Excellent, friendly and very informative. Alan was patient and delivered great training in PBS..Thankyou!
Catrin R, 18 Jul 2025
Absolutely loved it. Learnt so much information I can put into practice..feel it's been extremely useful as I support some people who will really benefit from the staff having this course
Precious B, 18 Jul 2025
Enjoyed the course as its very informative, above all interesting
Jack M, 18 Jul 2025
The content was appropriate to the services we work in. We has informative handout material that will be useful and applicable to practice. Alan is an outstanding trainer he set clear expectations, provided constructive feedback and was engaging throughout the course.Response : Thank you, Jack, for your feedback. I’m glad to hear the content and handouts were useful and relevant to your work. It’s great to know Alan’s training approach and delivery supported you throughout the course.
Michelle B, 17 Jul 2025
Great course work, great tutor really informative