RRN Level 2: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) reviews

5.0 (5,692 reviews)
AI summary of reviews

Practical breakaway and self-protection practice is the course’s distinctive strength, with attendees valuing repeated demonstrations, supportive feedback and opportunities to build confidence safely. They describe knowledgeable, approachable trainers who use humour, real-life examples and clear explanations to make positive behaviour support, de-escalation and least-restrictive approaches accessible. The well-structured, interactive sessions are easy to follow and provide skills they can apply at work and in daily life.

Practical sessionsEngaging trainersWorkplace relevance

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Opened my eyes on how to recognise the signs and how to deal with situations in the workplace but also in home life and out in the public.

Debbie J · 29 Jun 2023
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Response: Hi Debbie. We work really hard to ensure that the course material is of a high quality, it is great to hear that you found it so and can implement this within both home and your working environment.

Kirstie is a lovely woman overall the way she teaches the training is relaxed and easy to understand. I found the arousal part is one of the things I can use at work daily but also at home for my personal life.

Hayley F · 29 Jun 2023
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Absolutely loved the past couple of days training with Kirstie. At no time did I feel like I was training in a classroom. Instead, was learning and absorbing key life skills. No negative feedback available and I look forward to my refresher!

Natalie L · 29 Jun 2023
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Kirstie, yet again you have delivered outstanding training to the team at jovial lodge. All of our staff have thoroughly enjoyed and benefited from your training. You've kept everyone engaged and explained things in a way that all can understand. We really appreciate your knowledge and fun loving personality to help aid some of the conversations we have to discuss! Absolute super star 🌟

Vanessa L · 29 Jun 2023
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Response: Thank you so much for providing us with detailed feedback. We'll be sure to let Kirstie know how great you found the training.

Very informative and patient. Loads of great incite.

Lucy F · 29 Jun 2023
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Fantastic 2 day course! Really informative and essential information regarding breakaway techniques and and PBS.

Liam B · 29 Jun 2023
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Response: Thank you for your feedback. We are glad to hear you enjoyed the training with Liam and we'll happily let him know your feedback.

Great course thanks.

Helen L · 21 Jun 2023
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Good course.

Dawn B · 21 Jun 2023
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Good cause and excellent trainer . Was a pleasure to attend x communicated the information well .

Nicola G · 20 Jun 2023
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Response: Hi Nicola, Thank you for taking the time to leave feedback. We know that our Associate Trainers work very hard to deliver high quality courses and I have personally sent them an email to share your comments.

I learnt a lot with Amy as my teacher I’m glad I can now help service users whilst also being able to help myself.

Lily T · 20 Jun 2023
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