RRN Level 2: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) reviews

5.0 (5,673 reviews)
AI summary of reviews

Practical breakaway and self-protection practice is the course’s distinctive strength, with attendees valuing repeated demonstrations, supportive feedback and opportunities to build confidence safely. They describe knowledgeable, approachable trainers who use humour, real-life examples and clear explanations to make positive behaviour support, de-escalation and least-restrictive approaches accessible. The well-structured, interactive sessions are easy to follow and provide skills they can apply at work and in daily life.

Practical sessionsEngaging trainersWorkplace relevance

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Very informative day, Jack kept the whole group focused and engaged throughout! He made it fun but kept it professional when talking about sensitive topics. He also allowed us time to ask questions and made the environment a safe place to do so! Had a great training day! Thank you :)

Emily L · 01 Jul 2026
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Response: Thank you, Emily. We appreciate your feedback and are pleased to hear you found the session informative and engaging. It’s great to know Jack’s delivery created a positive learning environment, encouraged discussion, and supported your learning throughout the day.

Really interactive and practical. Helps to remember by practising.

Louise L · 01 Jul 2026
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This was a really interesting course thank you. I learnt so much and Jack was a great trainer, answering all of our questions and gave us lots of good information.

Polly C · 01 Jul 2026
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Jack was a brilliant trainer. He explained everything clearly. I learned so much on this course. I loved the smaller breaks as I do find it difficult to concentrate. Well done Jack

Zoe B · 01 Jul 2026
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Very useful session , learned effective techniques

Daniela M · 01 Jul 2026
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Really enjoyed this course Liam made it interactive, fun, relevant and easy to follow I will definitely take the theory to my practice

Kate S · 01 Jul 2026
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Today’s session was really enjoyable as it was so interactive. Liam was a fantastic trainer and made the session relatable to practice. Good to put the theory into practice too.

Melanie B · 01 Jul 2026
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Response: Thank you, Melanie. We appreciate your feedback and are pleased to hear you found the session interactive and enjoyable. It’s great to know Liam’s delivery helped make the learning relevant and applicable to your role.

It was very interesting and interactive with Jamie. Recap of the level 1 was brilliant. The technique taught very nicely and enjoyed it

sivakumar N · 01 Jul 2026
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Very good and interactive sections

Ranimol J · 01 Jul 2026
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Very engaging day relevant to all departments. Learnt new distraction techniques & more confident with my own/others safety if anything was to escalate.

Sally H · 01 Jul 2026
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