RRN Level 2: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) reviews

5.0 (5,692 reviews)
AI summary of reviews

Practical breakaway and self-protection practice is the course’s distinctive strength, with attendees valuing repeated demonstrations, supportive feedback and opportunities to build confidence safely. They describe knowledgeable, approachable trainers who use humour, real-life examples and clear explanations to make positive behaviour support, de-escalation and least-restrictive approaches accessible. The well-structured, interactive sessions are easy to follow and provide skills they can apply at work and in daily life.

Practical sessionsEngaging trainersWorkplace relevance

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Brilliantly informative course. Amy promotes a nice relaxed atmosphere condusive to learning. Amy reflects a lot on what she has gone through as she goes which is very helpful.

Claire G · 03 May 2024
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Response: Hello Claire, thank you for the positive feedback on the course and on Amy. We will ensure to let her know how much you enjoyed it.

Really great PBS training! Liam knew his subject and delivered it with enthusiasm, passion and skill. Liam, appeared sensitive towards individuals in the group, which did help put me at ease and enabled me to engage fully with the course material. I am looking Forward to putting into practice what I have learnt. Excellent course and trainer Thank you Liam very much! 😀

Dawn F · 01 May 2024
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Really good knowledge and interesting topic

Petwr O · 30 Apr 2024
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Response: Hi Petwr. Thank you for the feedback, we'll be sure let Coralena know you enjoyed the course delivery.

Well presented and give in great detail

Alyx L · 30 Apr 2024
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The course was quite good, well delivered, well taught. I find it very helpful

Faith O · 30 Apr 2024
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Very informative, insightful and enjoyable. It was fun and interactive.

Olufunmilayo A · 30 Apr 2024
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Have had an amazing two days of PBS training, which would help me to be a better staff with the necessary knowledge of deescalate procedures.

Charles E · 30 Apr 2024
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The training was interesting and educative the trainer used the very best ways to help us understand and practice all we learnt

Juliet N · 30 Apr 2024
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It was an interesting lively and educative training the trainer used the very best possible means to make sure we understood and practice all we learnt

Juliet N · 30 Apr 2024
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Response: Hi Juliet. Thank you for taking the time to leave detailed feedback. We know that our Associate Trainers work very hard to deliver high quality courses. I will personally Coralena an email to share your comments.

Really enjoyed the level 2 course, felt a lot more applicable to my role and Liam had some great examples from healthcare settings which I didn’t receive in my level 1 day. He delivered the session in a fun way and helped us all get to know each other at the same time

Leanne W · 30 Apr 2024
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Response: Hi Leanne. Thank you for the lovely feedback. I have personally sent Liam an email congratulating him on an excellent course. Thanks again for taking the time to leave feedback.