RRN Level 2: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) reviews

5.0 (5,683 reviews)
AI summary of reviews

Practical breakaway and self-protection practice is the course’s distinctive strength, with attendees valuing repeated demonstrations, supportive feedback and opportunities to build confidence safely. They describe knowledgeable, approachable trainers who use humour, real-life examples and clear explanations to make positive behaviour support, de-escalation and least-restrictive approaches accessible. The well-structured, interactive sessions are easy to follow and provide skills they can apply at work and in daily life.

Practical sessionsEngaging trainersWorkplace relevance

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Very helpful

Anie T · 05 Jun 2025
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Jack was amazing trainer. I will Never forget this class. Very useful . It was also lot of fun aswell. Would recommend my colleagues to book this useful course

Sapna J · 05 Jun 2025
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Response: Hi Sapna, Thank you for your lovely feedback. We're so glad to hear that you found the course to be a memorable experience and that you would recommend it to others. Thanks again!

Overall course was brilliant. I've learnt so much

Sarah N · 04 Jun 2025
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Response: Thanks, Sarah, for taking the time to leave feedback. We’re glad to hear you’ve learned a lot, and we hope this supports you in your role.

Excellent! Though the trainer is just new to deliver the course but she did very well in the presentation, encouraging participants to join in the discussion and demonstrate well the best she could the different techniques whenever we need to protect ourselves in dealing with a person who has difficult behaviour that could harm people.

Nelia Q · 04 Jun 2025
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Response: Hi Neila, Thank you for sharing your lovely feedback. It sounds like you really enjoyed the training session with Virginia. We’re glad to hear the positive points you raised about the delivery, and that you found it engaging. I will be sure to share your feedback with Virginia.

Course went really well.trainer informed partipants she has just started to be a trainer but she did very well and finished it on allocated time

Ayson M · 04 Jun 2025
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Excellent! course and good learning opportunity for those who are working in the care sector. thank you very much Virginia for all the knowledge that you are sharing with us the learners during the course and the resources you made available for us.

Naftalina E · 29 May 2025
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Excellent performance of the trainer. The course was delivered in such a way that I understood everything.

Moses A · 29 May 2025
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I learned a lot from my training today

Jeanilyn A · 29 May 2025
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The PBS training was well-structured, informative, and practical. It provided valuable insights into understanding and supporting challenging behaviour through proactive, person-centered approaches. The content was relevant with engaging delivery by a knowledgeable trainer. Key takeaways included behaviour assessment, intervention planning, and the importance of supporting in a positive manner. Overall, the course was highly beneficial and applicable to real-world practice.

YUSUF L · 29 May 2025
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Very in depth training, helped with recapping previous content. Thorough mentioning of updated guidelines and very engaging, open to listening to lived and work experience.

Ifra S · 28 May 2025
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Response: Thanks, Infra, for taking the time to leave feedback. We're glad to hear you found the update helpful, that the course felt relatable, and that you had the chance to talk through your experiences. We hope that completing the refresher will further support you in your role.