RRN Level 2: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) reviews

5.0 (5,683 reviews)
AI summary of reviews

Practical breakaway and self-protection practice is the course’s distinctive strength, with attendees valuing repeated demonstrations, supportive feedback and opportunities to build confidence safely. They describe knowledgeable, approachable trainers who use humour, real-life examples and clear explanations to make positive behaviour support, de-escalation and least-restrictive approaches accessible. The well-structured, interactive sessions are easy to follow and provide skills they can apply at work and in daily life.

Practical sessionsEngaging trainersWorkplace relevance

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I felt the breakaway techniques will be very helpful and jack fhe trainer taught the course well.

Katrina H · 18 Jun 2025
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Jack was very good and engaging throughout

Shauna A · 18 Jun 2025
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Course was presented in a very organised and easy to understand way. Trainers were responsive to learners needs and gave helpful real life examples to make the course even more applicable.

Rosie B · 17 Jun 2025
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I learnt new techniques from what I previously learnt from my old job. I enjoyed the course it was fun and good feedback

Chelsea J · 17 Jun 2025
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It has helped me to have more confidence on the job role

Abike F · 17 Jun 2025
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I’ve learnt different techniques and feel confident in using these. I’ve enjoyed the training for the last 2 days.

Shannon J · 17 Jun 2025
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The trainer showed a lot of knowledge and experience in presenting the course. His approach was practical and his examples made the course more interesting and easy to understand. The course content was also well structured and sufficient time was available for each section of the course.

Ronald B · 17 Jun 2025
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Response: Hi Ronald. Thank you for taking the time to share this lovely feedback. It’s great to hear that you enjoyed the course and Ben's delivery. We hope that completing this course will further support you in your role. We will ensure we share your feedback onto Ben.

Valuable learning by friendly instructors

Lorraine N · 12 Jun 2025
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It was very interactive and the practical aspects were well explained. Very good section. I enjoyed it!👍

Felicia A · 12 Jun 2025
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Thought the Trainers Kala & Craig was brilliant been there first time.

Christine T · 12 Jun 2025
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Response: Thanks so much, Christine, for your kind feedback for both Kala and Craig. It is great to hear that you enjoyed the course and its delivery. We will ensure your feedback is shared. Thanks again!