RRN Level 2: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) reviews

5.0 (5,683 reviews)
AI summary of reviews

Practical breakaway and self-protection practice is the course’s distinctive strength, with attendees valuing repeated demonstrations, supportive feedback and opportunities to build confidence safely. They describe knowledgeable, approachable trainers who use humour, real-life examples and clear explanations to make positive behaviour support, de-escalation and least-restrictive approaches accessible. The well-structured, interactive sessions are easy to follow and provide skills they can apply at work and in daily life.

Practical sessionsEngaging trainersWorkplace relevance

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Good discussions relevant to our setting and good to practice the breakaways as I had forgotten some.

Lydia W · 03 Jul 2025
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Great delivery and knowledge.

Catherine G · 03 Jul 2025
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No comment

Judy N · 03 Jul 2025
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Training was intensive course on how to deal with behavioural differences and how to keep oneself and customers safe.

Mercy E · 03 Jul 2025
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Training was more Interactive

Millicent A · 03 Jul 2025
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Fantastic course and very well delivered. Jack and Craig made it interesting and it didnt feel like the old fashioned way of reading from a textbook. Informative and hands on. We spent time refreshing old techniques and learning new ones. It made your brain work and this is what learning is all about. We are constantly developing how we support and care for others, which we should be. Everyone should have to do this course. Some of the escape techniques could save someone's life, be that at work, in public or even for some in an unsafe environment at home, could save them from harm. Very very impressed with the course and the delivery over the two days from the trainers.

Rebecca B · 03 Jul 2025
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Response: Thanks Rebecca for your lovely feedback shared for both Jack and Craig. It is really great to read how much you enjoyed the course and its delivery, and how much you feel others would benefit from doing the course. Thanks again! We hope that attending this course will further support you in your role.

Amazing training from both, very precise

Rosie D · 03 Jul 2025
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Excellent with a very interactive practical session

Nonye N · 03 Jul 2025
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Too good

Alaba A · 02 Jul 2025
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Jack was very informative and a great trainer! He would answer all our questions throughly he made it fun and interactive, he often checked in and offered breaks to keep us motivated. Had a great time thank you Jack!

Abbi D · 02 Jul 2025
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Response: Hi Abbi, Thanks for your lovely comments today! We really appreciate your feedback and are happy to hear you enjoyed the delivery, got all your questions answered, and felt supported and motivated throughout. Thanks again!