Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,909 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Showing 901–910 of 3,973 reviews

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Excellent day. Ben and Liam engaging, appropriate, lots of different ways to get the group engaged. Thank you.

Patricia G · 26 Jan 2026
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I really enjoyed the training, I will take this with me when working on the ward. Ben gave me a good understanding of behaviour of concerns and how to use it on day to day basis.

Isma A · 26 Jan 2026
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It was really important to understand about behaviours and even understand our own behaviour and really taught about managing

Pavithra D · 26 Jan 2026
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Enjoyed the training Scenarios were good Tips and examples what to do in situations

Celine r · 26 Jan 2026
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I have gained broad knowledge in the way I should handle situations in my work place both towards patients and towards my colleagues.I would recommend all band levels attend this course from band 3 to band 9

Kasamba M · 26 Jan 2026
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Found the course extremely informative and useful. Delivered in a way by the tutor that was easily understood

Tracy F · 26 Jan 2026
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Really good course. I've been a nurse for a long time and find it made me look at certain situations differently. Its very relatable and useful to work. Group discussion was a bit big to work well. Trainer was great - knowledgeable, enthusiastic, friendly, warm and professional.

Lorraine A · 26 Jan 2026
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I was very dubious about the course but have thoroughly enjoyed it. Not only will it benefit me at work to understand behaviours and coping strategies with patients but especially at home with my own child with ADHD/autistic child. It has made me reflect on some of my practice at work and my own character for areas of development. Ben was brilliant - kept us engaged all day - definitely born to teach.

Sarah M · 26 Jan 2026
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Course was very helpful to understand how to deal with challenging behaviours.

Deepa S · 26 Jan 2026
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Great guys who presented and kept their audience engaged and receptive. Given me food for thought to enable theory to practice.

Julie A · 26 Jan 2026
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Response: Hi Julie. Thank you for your feedback. I’m glad to hear that you found the presenters engaging and that the session provided food for thought to help apply theory to practice.