Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,956 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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It was very engaging and interesting. It has made me think more deeply about human behaviours and how sometimes little things like asking “what’s wrong” can change the outcome of a situation. It has taught me that just like me, other people have also got reasons for their behaviours. It will be so helpful to apply it in my day to day life especially at work working with young people. thanks a lot!

Aiman P · 03 Feb 2026
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In-depth content Made the course relevant to service and brought the course alive by giving examples

Lisa W · 02 Feb 2026
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Response: Hi Lisa. Thank you for your feedback. I’m glad to hear that you found the course content in-depth and relevant, and that the use of practical examples helped bring the learning to life.

Very insightful and informative training enjoyed every bit of it. Well done.

Charity A · 31 Jan 2026
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Response: Hi Charity. Thank you for your feedback. I’m glad to hear that you found the training insightful, informative, and enjoyable.

Excellent

Joseph I · 30 Jan 2026
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Brilliant!

Chloe-marie M · 30 Jan 2026
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Amazing course. Liam was fantastic in delivering the material. He was engaging, enthusiastic and very knowledgable in the subject. Would highly recommend people take this course. Thank you.

Mellisa M · 30 Jan 2026
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Liam was very engaging and interactive and made the course very interesting. I liked the questions that he asked about different participants to get some information. I liked the little group chats to discuss elements of the course. Thanks!

Catherine C · 30 Jan 2026
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Really a good lesson, Was very informative. Involved the entire group. Thoroughly enjoyed your teaching.

Retty J · 30 Jan 2026
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Very informatuve,interactive and recomd to everone.

Reni S · 30 Jan 2026
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Trainer very enthusiastic and interested in what he is talking about, usually find myself disengaging however he tried hard to engage people. Personable, I struggled with certain factors with lights and concentration he noticed this straight away and changed factors and helped me. I haven’t found this in other training courses.

Tara B · 30 Jan 2026
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Response: Hi Tara. Thank you for your feedback. I’m pleased to hear that Liam’s enthusiasm and attentiveness helped maintain engagement throughout the session. It’s encouraging to know that adjustments were made to support your focus and comfort, contributing to a positive and inclusive learning experience.