Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (4,007 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Showing 821–830 of 3,781 reviews (5 star)

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“

This was a really good course. It will make me think about my practice more and use some of the things I have learned today. Good interaction between facilitator and the rest of the group. I think this course would be very good for less experienced/ or less confident new nurses in the job to help them with their clinical practice.

Natasha R · 25 Feb 2026
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Response: Thank you, Natasha. We appreciate your feedback and are pleased to hear the course encouraged reflection on your practice and supported good interaction within the group. It’s great to know you feel it would benefit others in applying their skills in practice.

“

Very interactive trainer Liam and enthusiastic about the course. Delivered the content informative and interacted with the whole group. Learnt a lot and brought together everything with a quiz at the end

Emily T · 23 Feb 2026
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“

Course was really good an informative, Ben was brilliant … thank you

Jenna B · 23 Feb 2026
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“

Really helpful course, very engaging and good mix of group work to break up the session :)

Jess C · 23 Feb 2026
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“

Liam was engaging and knowledgeable, the course was interesting and I will take away the feeling of a bit more confidence in dealing with patients, I will read up some more on the literature that he has given us,

Joanne G · 23 Feb 2026
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“

Ben was exceptional today- Really made the course immersive for the group- kept our attentions throughout and made it enjoyable. Lovely change from the basic reading from PowerPoint type of study day that can get boring quite quickly

Kellie C · 23 Feb 2026
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Response: Thank you, Kellie. We appreciate your feedback and are pleased to hear that Ben’s engaging approach kept the group involved and made the course enjoyable.

“

Liam was very engaging and kept us interested all day. I was told that the training was good by another colleague who attended last week so I was looking forward to it. It was very informative and well structured. It has given me some good ideas and techniques to take back on shift

Margaret F · 23 Feb 2026
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“

Overall very good informative day. Some group work but would be better if there is more. More reflective practice could be useful so that it become relevant to the ward that they work on

Emily N · 23 Feb 2026
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“

Was very informative about how we treat people with any kind of disability. I definitely feel upto date, there was alot to remember but I will read the book

Jeanette W · 23 Feb 2026
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“

Ben was very enthusiastic and promoted the course well....very informative and made it fun as well as delivering the content

emma h · 23 Feb 2026
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