Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,956 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Showing 811–820 of 4,021 reviews

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Very engaging, made the session interesting. Really feel like I have learned something.

Emily W · 27 Feb 2026
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Very interesting

Assunta V · 27 Feb 2026
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Kristie was very informative and I will use what I have learned when in difficult situations out of hours with patients with dementia in theatre settings

Victoria W · 25 Feb 2026
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Very knowledgeable trainer, comprehensive workbook to take away and practical advice to take into the workplace.

Joanna W · 25 Feb 2026
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It was very useful class and learned a lot about PBS . I will definitely use it at work

Anju D · 25 Feb 2026
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Really enjoyed the course - I found it interesting and learnt things which I will be able to use why I’m on the wards Hopefully can do the second day of the course. Will be checking with my manager :)

Emma H · 25 Feb 2026
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Very intresting, have learnt alots of things that i could take onto the ward and help me with patients. I like the stories about patients that help to link the theory and pratice.

Poppy A · 25 Feb 2026
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I have seen PBS change lives for the better. I am so pleased it is being brought into the every day practice of everyone in the trust. Kirstie did a really good job explaining what it is and why and how it is used to people with all different roles in a way that no matter where they work, they will be able to implement it and create more positive outcomes for patients, families and the staff in our trust.

Natasha T · 25 Feb 2026
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Response: Thank you, Natasha. We appreciate your feedback and are pleased to hear that Kirstie delivered the PBS training clearly, helping staff from all roles understand how to implement it to create positive outcomes for patients, families, and colleagues.

Kristie touched every aspects of the topic. I particularly enjoyed listening to all of the stories just to explain to us. Even though the topic is bit bulky, she made it easy to understand and carried everyone along. It’s not a waste of time as I really enjoyed the course

Idowu O · 25 Feb 2026
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The day was well-paced Really helpful and generous personal anecdotes with practical skills we can take into every day work life Dementia content was particularly relevant to my patient population Really useful structure for approaching new patient in a patient-centred/holistic way. Thank you!

Chloe B · 25 Feb 2026
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