Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,909 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Great course overall. Clear teaching, useful materials, and engaging sessions. A bit more time for practice would help, but I learned a lot and appreciate the effort.

Ibrahim A · 11 Feb 2026
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Response: Thank you, Ibrahim. We appreciate your feedback and are pleased to hear you found the teaching clear, the materials useful, and the sessions engaging. Your comment regarding additional practice time is noted and will be considered.

Really enjoyed the course, very informative and interactive. Ben made us all feel relaxed and comfortable with each other. I feel more comfortable with dealing with behaviours of concerns. I do not feel this course is appropriate for online- needs to be face-to-face more interactive and promotes people to join in. Looking forward to day 2!

Lydia B · 11 Feb 2026
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The course was informative, engaging, and highly relevant to my role. Not appropriate for online as it would be missing the engaging/ interactive element I gained a better understanding of behaviour as communication and how to respond proactively. The training reinforced the importance of early intervention and person-centred support. Clear, well-structured content with practical examples I can apply immediately

Jordan T · 11 Feb 2026
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It was a very interesting and needed course for me given the nature of my job. The teacher was very good using examples to drive home the lesson.

Chinenye M · 11 Feb 2026
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Trainer very engaging Course an advantage and assist in my role

Wendy B · 11 Feb 2026
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Ben was a excellent teacher i have learned so much from he made the course very enjoyable ill be coming back the 2nd one

Ingrid N · 11 Feb 2026
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Very interesting

Jisha S · 11 Feb 2026
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Very well presented. Excellent communication. Jamie made the study day very interesting. Very knowledgeable. Well done :)

Susan B · 11 Feb 2026
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Excellent delivery of lectures.

Amena S · 11 Feb 2026
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An absolutely amazing class. Was very interesting and interactive session, got some good information. Thank you

Tintu T · 11 Feb 2026
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