Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) Reviews

Fantastic course, trainer explained everything in detail in a very engaging way to all. It has given me a great understanding of PBS and how going forward I will now change my attitudes and communication in order to prevent escalation. Getting to know my patient , finding out their likes and dislikes. Being open and honest. Thank you so much Ben you have been an amazing trainer.

Really useful day, helped to understand the process of escalation in behaviour and how we respond to patients to manage behaviours of concern.

I have learnt a lot from the course today and also I found the trainer made it understandable and interesting.

Very interacting and informative training

The trainer was very good and had a very good sense of humour. I have never had a very interactive training like this before

Very engaging session Enjoyed the session and enjoyed the advise to take back to practice Lots of skills learned and new information gained

Amazing session, very interactive and the trainer is well versed in the subject matter. The blended approach was fantastic utilising presentation, group work and using life experiences. I truly enjoyed the session and would recommend Ben for my next 2 sessions Learnt so much from this session.

Lee was lovely and had a great approach. Was very knowledgeable. I came away with new knowledge which will benefit me overall in work and at home

Lee is indeed a wonderful tutor honestly knowledge was really impacted. Kudos to him

Lee, the trainer was amazing and never made us bored. He explained very well. I really liked the course when he explained with his own life experiences which made very interesting. Thank you for the training. It made me to think differently in a good way.