Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (4,000 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

Generated from recent reviews; may not reflect every review

Showing 721–730 of 3,774 reviews (5 star)

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“

The training was so amazing even though the topic was bit dry our trainer handled it very nicely. I have got 19 points for the assessment. Thank you

Ansu U · 11 Mar 2026
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“

Very engaging course. Kirsti explained things in an interesting way which made the day enjoyable.

Lisa Z · 09 Mar 2026
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“

Informative, passionate trainer that can link in real experiences to be able to link to our practice more.

Emma B · 09 Mar 2026
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“

The course was enjoyable. Kirstie made it relevant. It gave a me a good understanding of others and my behaviour

Hazel L · 09 Mar 2026
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“

Fantastic course. I now not only know the best way to care and communicate for my women but how to provide more understanding to my teenagers also using the arousal model.

Rebecca G · 09 Mar 2026
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Response: Thank you, Rebecca. We appreciate your feedback and are pleased to hear the course supported your understanding of communication and care, including the use of the arousal model in different settings.

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Excellent content Excellent delivery of content Interesting Especially liked the anecdotes

Grace D · 09 Mar 2026
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“

Really interactive course. Excellent trainer. Opportunity to share experiences and knowledge. Will take PBS away in my own practice. I will adapt my care for my patient to help achieve positive outcomes. Thank you for today, really enjoyed the training.

Aimee S · 09 Mar 2026
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“

Kirstie was a brilliant trainer and you could tell throughout the entire day that she has a passion for what she teaches as it shone through her session today. The course was very informative but also allowed us to think collaboratively as a team. I have learnt a lot and will definitely use the skills today in future practice and understanding that people behaviour for a certain way

Jade H · 09 Mar 2026
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Kirstie was very engaging. Well delivered. Helpful for my practice. importance of our attitudes impacting on our patients.

Linda A · 09 Mar 2026
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“

Really liked the delivery. Good amount of interaction between the facilitator and the group. It was very clear and applicable to our practice. The booklet was amazing, it was good that the information was in one place and we could write our own notes.

Baila C · 09 Mar 2026
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