Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (4,000 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

Generated from recent reviews; may not reflect every review

Showing 621–630 of 3,774 reviews (5 star)

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“

Very fun and interactive session. Was lovely having Ben being our trainer. Thank you so much for getting us involved and opening my eyes to having a better approach and perspective in practice :)

Sadia A · 01 Apr 2026
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“

It was really good it was engaging from the start. I genuinely learnt ALOTTT from this one session abt myself and others ben was amazing!! and i look forward to the upcoming sessions

ayesha . · 01 Apr 2026
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“

Jack was engaging, thoughtful & provoked interesting conversations around behaviour. Provided relevant examples to different aspects of PBS which made the learning process better.

Stephen R · 01 Apr 2026
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“

The training was great. A lot of information to take in ... intensive day. The trainer is absolutely brilliant. A plethora of knowledge and interestingly excellent in delivering the training. The suggestion I have, which I mentioned to Jack : if possible, change of pens to the ones with cap or rotating. It will be helpful to get away from the clicking sounds ( that might be uncomfortable for some) .

Jixy M · 01 Apr 2026
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Response: We’re so pleased to hear you had such a positive experience and that the trainer made the day engaging and informative. We appreciate your thoughtful suggestion about the pens as well — we’ll be sure to share this with the team to help improve the learning environment.

“

Good course. More clarity needed on who needs to attend all levels.

SUJATA B · 01 Apr 2026
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Really helpful and informative

Glory C · 01 Apr 2026
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“

The course was helpful in understanding how behaviour is communication, and how we as nursing staff can implement change and adapt to meet everyone’s needs. The trainer was great and helped me to understand in detail how to deescalate situations.

Sian A · 01 Apr 2026
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“

Really informative course, kept the group involved in discussions throughout the whole day, including doing teamwork exercises together to engage everyone. Increased my knowledge and understanding of PBS so I can implement this in my practice. Thank you

Scarlett B · 01 Apr 2026
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“

Very good session . Provides a structured training to deal with difficult behaviours

Manju J · 01 Apr 2026
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Class was good. The Arousal theory was much informative.

Reethu V · 01 Apr 2026
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