Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (4,000 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Showing 601–610 of 3,774 reviews (5 star)

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“

excellent course really interactive and enaging. Real life storeys from ben made it relatable Ive really learnt alot about myself and how my patients might praceive me. Definately learnt alot and changed the way i practice Really Enjoyed the day Just need better directions on where the course was held from MFT

Laura M · 07 Apr 2026
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Response: We’re so pleased you had such a positive experience and that the session felt engaging and relatable. It’s great to hear it’s had an impact on your practice and self-awareness. We also appreciate your comment about directions to the venue and will pass this on to MFT to help improve the experience.

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Really good, nice relaxed environment.

Sarah G · 07 Apr 2026
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“

Please provide a water fountain or drinking water facilities. Poor direction to venue as lift goes to only 3 floors and the room wasbooked on fourth floor. Please provide 2 days back to back traininng

Glory B · 07 Apr 2026
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Response: Thank you for your feedback, we’re glad you took the time to share this. As an external training provider for your trust, we don’t manage the venue or facilities, so we’d recommend raising these points directly with the trust you work for.

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PBS course was very informative, can really apply in our practice and day to day life .I highly suggest for all the people who work in Health care setup

Prijy M · 07 Apr 2026
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Teaching was very interesting and I learned more about the behaviour too Thank you very much

Reji E · 07 Apr 2026
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It very interfacing learn a lot will help to approach patient

Mohammed K · 07 Apr 2026
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Very thorough with the teaching. Able to keep us engaged by making the session fun! Thank you

Naphtalie N · 07 Apr 2026
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Response: We really appreciate your feedback! It’s great to hear the session kept you engaged while still delivering everything clearly and thoroughly.

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Georgie the trainer was very good. She was able to inform us of everything we needed to know and I feel I have learnt something.

Danielle R · 07 Apr 2026
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“

Good course well taught, quite long and theory based but plenty of breaks

Rachael D · 07 Apr 2026
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“

Really beneficial course, made me think differently about how I am in every day practice. Learnt really useful ways to deal with different behaviours and I don’t feel as nervous when facing these in the future

Fern D · 01 Apr 2026
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