Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,909 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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fantastic session- learned a lot of information that I can apply to practice- loved the discussion aspects and the various models used within the session. Ben was an amazing speaker- very engaging and talked about everything very clearly.

Kesia J · 01 Apr 2026
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The training was so educative and full of substance. Ben really did an excellent job facilitating the lesson.

Balqees S · 01 Apr 2026
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I found the course today very detailed and useful. It has allowed me to think differently about why certain behaviours are displayed. I do feel I I will think deeper now about what the person displaying this behaviour may be feeling/has experienced.

Elizabeth E · 01 Apr 2026
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Ben was amazing at leading this session. He engaged us all and used an interactive learning approach. We were all involved and contributed to this session thanks for ben and his learning style of asking us questions and team work styles. I feel i have learned so much from this session, thank you Ben!

Nyah A · 01 Apr 2026
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Very fun and interactive session. Was lovely having Ben being our trainer. Thank you so much for getting us involved and opening my eyes to having a better approach and perspective in practice :)

Sadia A · 01 Apr 2026
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It was really good it was engaging from the start. I genuinely learnt ALOTTT from this one session abt myself and others ben was amazing!! and i look forward to the upcoming sessions

ayesha . · 01 Apr 2026
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Jack was engaging, thoughtful & provoked interesting conversations around behaviour. Provided relevant examples to different aspects of PBS which made the learning process better.

Stephen R · 01 Apr 2026
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The training was great. A lot of information to take in ... intensive day. The trainer is absolutely brilliant. A plethora of knowledge and interestingly excellent in delivering the training. The suggestion I have, which I mentioned to Jack : if possible, change of pens to the ones with cap or rotating. It will be helpful to get away from the clicking sounds ( that might be uncomfortable for some) .

Jixy M · 01 Apr 2026
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Response: We’re so pleased to hear you had such a positive experience and that the trainer made the day engaging and informative. We appreciate your thoughtful suggestion about the pens as well — we’ll be sure to share this with the team to help improve the learning environment.

Good course. More clarity needed on who needs to attend all levels.

SUJATA B · 01 Apr 2026
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Really helpful and informative

Glory C · 01 Apr 2026
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