Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,909 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Fantastic training session, well delivered and informative, any questions asked where answered professionally, and Kim made sure we all understood the session.

Rachel N · 30 Mar 2026
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Jack Lucas-Knight was a great facilitator. He was very enthusiastic and engaging. He was able to give excellent examples and it was evident that he knew his topic. A most enjoyable course and I will be recommending that all my team attend this course as it was very useful. Thanks Jack

Andrea Y · 29 Mar 2026
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Response: Hi Andrea. We appreciate your feedback. It’s wonderful to hear Jack’s engaging approach and clear examples made the session enjoyable and informative, and that you would recommend it to your team.

Very good training. Relevant to my role and I was able to relate to all aspects of the course.

Susan P · 27 Mar 2026
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I’ve learned a lot today from Johan and Lloyd, I believe this course had helped me understand our service users behaviours better and to why it’s important that we support them through them with the least restrictive way possible

Luke G · 27 Mar 2026
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Informative and interesting course Friendly instructors

Laura M · 27 Mar 2026
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Very informative and good at giving feedback

Emily W · 27 Mar 2026
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Informative and causal

Lena B · 27 Mar 2026
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The trainer explained in a simpler form to easily understand

Adegboyega O · 27 Mar 2026
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Excellent

Justin T · 27 Mar 2026
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Active teaching, a lot of interaction and example. I can understand the topic. It helps to change my mind.

Hiu I · 27 Mar 2026
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