Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) Reviews

The course today was really engaging and enjoyable. Ben delivered a great session and kept us all engaged. I have learnt techniques and skills that I can take back to my department and implement into my practice which will benefit my patients and families and hopefully better their experience and care delivery. Thanks Ben!

This session helped a lot in understanding different human behaviour and how it can be triggered and how it can be de escalated to the baseline. Session was knowledgeable and understanding. The trainer Ben was also very interactive.

Ben was really engaging. The course was thought provoking and has definitely made me think differently about how I approach patients. I have learnt a lot to implement in practice and with all interactions. It has made me think how I can use the time I get with patients to make connections and I hope to see a positive effect in practice with that. Ben was the best presenter and made the course even more interesting.

It was a good course and give me more knowledge so I can handle my job properly with care, with my patients and my team work. Thank you.

Very educative and interactive session…. I enjoyed every bit of it👍

Has had a good lecture today.

VERY INFORMATIVE Full day engagement

Good session to implement at work and personal life

Very good teacher and I learnt new things. I can relate with my patients better now.

Very good course lots of information given