Showing 3,301–3,310 of 4,210 reviews
although i am not client facing i found the course very interesting and enjoyed hearing different option's
good training course, makes you think! Trainer delivery very good, knowledgeable, good examples
I enjoyed the coarse although it has been for 2 mornings, I am surprised as it has been on teams.
long winded and easy to feel fatigued but brilliantly taught, in depth and great attention to detail. The trainer was excellent at bringing previously taught information back in to our later conversations helping us to become more familiar with the large amount of information we had to digest. I feel confident with what I have been taught thanks to her.
very enjoyable training. Great trainer and very inclusive.
The training was useful for understanding the reasons underpinning customer's behaviour and how best to engage with them.
Really great refresher. 3.5 hour sessions over two days on Teams worked well. Lots of info to get through and trainer made lots of efforts to get people to share and give feedback. Nicely balanced group and great engagement.
very useful - break out rooms were slightly awkward! interacting was so important so I am glad the trainer was very approachable I didn't feel out of place for raising my ideas which is really encouraging for building skills and using in my own service.
First time doing the course was very informative and gave me ideas moving on.