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Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) Reviews

Salwa K, 05 Jan 2026

Very good

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Melanie B, 05 Jan 2026

This course was excellent and very well facilitated! The trainer was very knowledgeable! Very relevant to work and reinforced stuf f we already knew as well as learning new stuff! And how to apply it. Excellent course would highly recommend!

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Courtney F, 05 Jan 2026

Fantastic course Lots of knowledge taken in Liam was very thorough, kind & funny throughout Will definitely use in practice going forward

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Ellie P, 05 Jan 2026

Liam was a really good trainer, explained everything very well. Made sure the day was interactive as was a lot of theory. The workbook included lots of good information I feel I can take in to practice.
Response : Hi Ellie. Thank you for your feedback. I’m glad to hear that you found Liam clear in his explanations and that the interactive approach supported the theory-based content. It’s also good to hear that the workbook information was useful for practice. We hope that attending the course will further support you in your role.

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Saeqa A, 05 Jan 2026

Liam very passionate, helped to learn all relevant to each area of work, interactive and group all helps the day. Thank you.

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Meera B, 05 Jan 2026

It was a good training session. It wan interactive and group training.

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Penny O, 05 Jan 2026

Very interesting... Kirstie made it fun and easy to understand .

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Merrideth C, 05 Jan 2026

The course was very informative. I particularly found the Arousal model useful in behavioural insights. The booklet was useful to fill in throughout the day.

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Helena R, 05 Jan 2026

Really good delivery of course. Engaging. Made me think more about behaviours and the reason why which I will have in mind.

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Rebecca B, 05 Jan 2026

Kirsty explained everything really clearly and I enjoyed her stories, which made the training engaging. The part that I will take away will be being less reactive. For example, a student kicking over a chair I will check in and ask if they're okay first to prevent escalation - as this is what I'd do for a colleague

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