Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (4,000 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

Generated from recent reviews; may not reflect every review

Showing 3,231–3,240 of 3,774 reviews (5 star)

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It was very good

Roseline A · 15 Oct 2020
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High engagement within the course and found this useful. Reflective practice within the session which changes approach to working with customers. Interesting and enjoyable. The instructor was great.

Jade F · 13 Oct 2020
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Fun and engaging.

Nicola K · 13 Oct 2020
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Fun and engaging.

Nicola K · 13 Oct 2020
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Brilliant, engaging and informative training.

Rachael G · 13 Oct 2020
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“

Rachael was amazing, She really made the course very interactive and i was well informed.

Sandra M · 13 Oct 2020
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“

A good course first time online very experienced trainer

Terry M · 13 Oct 2020
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brilliant really enjoyed

Angela B · 13 Oct 2020
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Very informative and comprehensive around the skills and focus needed to support customers more effectively. Down to earth, real and engaging. Will remember some anecdotes as e.g.s to work from.

Catherine K · 13 Oct 2020
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I found the course really engaging and Rachael was really good

Sally T · 09 Oct 2020
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