Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) Reviews

only bad thing about it was not always being able to see the graphs/charts/models that the trainer was reffering to. over all was a great course and I was completely wow'ed by the amount of knowledge the trainer had.

Brilliant delivery by Andy!!

Andy made this trading module enjoyable. He encouraged participation and questions from us. He covered a vast subject efficiently, covering all of the aspects that were the most important to our working practices. I would very much like to do the other parts to this training, as Andy made this section very enjoyable.

Very enthusiastic, knowledgeable and down to earth trainer. Andy engaged with everyone and he's a natural! and his honesty, openess and genuineness shone through! More please!

very good overall , very informative and the trainer was very good at getting everyone involved . second Sherwood training I have and they have both been very good

The trainer was really knowledgeable in the field.

Great training course, really insightful. Gave great skills to support customers, really excited to implement this with the team and adapt our way of working. Love how it links with LIFE and how Home Group is moving forward and progressing.

Really interesting and well delivered. Seemed more tailored to staff that work in a residential setting but no less interesting.

Great use of technology to share skills and experience, meeting colleagues from across the country. Very personable trainer who really understood our business and the joys/challenges. Good opportunity to spend time thinking about why we do what we do and understand obstacles for colleagues.

It kept me engaged by having discussion and using examples for understanding. It was interesting topic very relevant to my role. I like having booklet about the topic to refer back to and enjoyed the exercises. I suffer from fatigue and this kept me awake. I miss from the booklet the other tools and slides we looked at online.