Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,979 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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The overall training session was really good. Very useful, not just from the theoretical point of view, but the trainer (Lee) was amazing at showing us different de-escalation techniques that we could used at work as well as in our daily life. I really appreciate the session. Thanks! :)

Anxela C · 30 Jan 2024
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The course was absolutely wonderful and much needed one for me. Helpful for my professional life as well personal. Mr. Lee was a wonderful trainer, which made the session easy and stress free

Athira A · 30 Jan 2024
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Excellent

Peterdamian U · 26 Jan 2024
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Well detailed and interactive session. The trainer is well knowledgeable

Kennedy O · 26 Jan 2024
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Response: Hi Kennedy. Thank you for taking the time to leave feedback. We are glad to hear you enjoyed the training and it is fantastic to hear that Jamie was explaining the material and you enjoyed the delivery of this. I will be sure to pass your comments onto Jamie.

Friendly and explanatory trainer. Awesome and great course

Adetutu J · 26 Jan 2024
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Response: Hi Adetutu. Thank you for the lovely feedback. I have personally sent Jamie an email congratulating them on an excellent course. Thanks again for taking the time to leave feedback.

Lovely class

Swathy K · 25 Jan 2024
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Very good, has provided knowledge to enhance my practice at work. Thank you Kirsty!

Kathryn W · 25 Jan 2024
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It was a wonderful experience. Kirstie is an excellent trainer. The belives about mental illness and management were entirely changed to another level

Maya N · 25 Jan 2024
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Response: Hi Maya. Thank you for the lovely feedback. I have personally sent Kirstie an email congratulating her on an excellent course. Thanks again for taking the time to leave feedback.

Kristie is fabulous, I liked her energy level being maintained throughout the class ... Thanks for that.

Sukanya K · 25 Jan 2024
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Kirstie was fabulous, really knowledgeable and managed to keep everyone engaged for an entire day. I will definitely think more about why people are exhibiting behaviours of concern at work and how we can address this with PBS. I'll also be more reflective about my own behaviour and attitudes and how they influence other staff.

Jo M · 25 Jan 2024
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Response: Hi Jo. Thank you for taking the time to leave detailed feedback. We place a real emphasis on shared learning and experiences, we find it really helps people connect with the course content. We'll make sure to pass your feedback onto Kirstie.