Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) Reviews

Andy delivered extremely useful information, very engaging with all course participants and this will be very useful to improve our support and service to our customers.

Andy answered all questions that were asked of him and was very knowledgeable. He gave facts and figures and his own experiences which gave more of a personal touch.

only bad thing about it was not always being able to see the graphs/charts/models that the trainer was reffering to. over all was a great course and I was completely wow'ed by the amount of knowledge the trainer had.

Brilliant delivery by Andy!!

Andy made this trading module enjoyable. He encouraged participation and questions from us. He covered a vast subject efficiently, covering all of the aspects that were the most important to our working practices. I would very much like to do the other parts to this training, as Andy made this section very enjoyable.

Very enthusiastic, knowledgeable and down to earth trainer. Andy engaged with everyone and he's a natural! and his honesty, openess and genuineness shone through! More please!

very good overall , very informative and the trainer was very good at getting everyone involved . second Sherwood training I have and they have both been very good

The trainer was really knowledgeable in the field.

Great training course, really insightful. Gave great skills to support customers, really excited to implement this with the team and adapt our way of working. Love how it links with LIFE and how Home Group is moving forward and progressing.

Really interesting and well delivered. Seemed more tailored to staff that work in a residential setting but no less interesting.