Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,909 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Really good day and enjoyed learning other ways to deal with situations and how spending 5 minutes longer can have a positive impact

Joanne S · 08 Apr 2025
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Todays course has been extremely informative, Ben gave everyone the opportunity to share there views and was not judgemental of any opinions. The course has helped me to look at my own behaviours and the way I perceive others. It has helped me to realise that there is always a reason for behaviour and tips on de-escalation

Sarah M · 08 Apr 2025
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Ben was wonderful Very interesting Kept us interested in the subject Learnt so much new information It will be very beautiful to me personally and in my work

Najma P · 08 Apr 2025
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This course was absolutely fantastic. It opened my eyes to understand why people behave in certain ways. It was interesting to learn that behaviours that staff fund concerning is a way of communication. I recalled some behaviours I had to deal with supporting people with autism and learning disability and I learned why and wished I learned sooner. I am excited to put all my learning to use going forward. The trainer Ben was a great facilitator and made learning so much fun

Beatrice O · 08 Apr 2025
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Response: Hello Beatrice, Thank you so much for sharing your experience! It's incredible to hear how the course has provided such valuable insight into behaviour as a form of communication. Understanding the reasons behind certain behaviours can be truly eye-opening, especially when supporting individuals with autism and learning disabilities. Your enthusiasm for applying what you've learned is inspiring, and I'm sure it will make a meaningful difference in your approach moving forward. I'll be sure to pass along your kind words to Ben - he'll be delighted to hear that his training made such a positive impact.

Informative and engaging

Amy · 08 Apr 2025
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The course today and all the information was really beneficial. I feel as though I will definitely feel more confident in my role when understanding different behaviours and how to speak to patients dealing with these! Thanks Ben who kept the course interesting and was really informative

samantha j · 08 Apr 2025
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Course was brilliant. It has taught me how to start conversations with those who have behaviours of concern and how to start to build a therapeutic relationships.

Victoria J · 08 Apr 2025
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Learnt how to approach people with behavioural concerns

Elvira p · 08 Apr 2025
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Ben was fantastic and I have really gained knowledge from today. I can’t wait to use these new skills in my future practice. ALL CYP deserve the best care and having a better understanding of positive behaviour support will enable me to deliver this!

Hannah R · 08 Apr 2025
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The course was very very informative. I loved the overview of Autism at the end, as well as the arousal model. Was really good breaking down each step of the model and using examples to better understand each stage, such as baseline being calm, normal, relaxed etc. and then examples of cues such as hitting, biting, pacing etc. These are real life examples that I see everyday in my unit, so it will be very helpful now knowing that I recognise them and put my theory into practice the best way I can. The booklet was extremely helpful.

Diandra S · 08 Apr 2025
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Response: Hello Diandra, thank you for your detailed feedback and it's great to see how you can then use this on your unit to assist your patients going forward and other staff.