Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,909 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Not knowing what to expect, this was a really informative course. Kirstie delivered it in a way that was easy to understand and grasp. Her demonstrations and explanation of the topic was very good.

Sarah D · 30 Apr 2025
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Kirstie was amazing, really informative and interactive. Changed my whole outlook and understanding. Given me the tools to be able to care for patients better. Thank you!!!

Samantha F · 30 Apr 2025
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Brilliant presentation, Kirsty was very engaging and remained energetic throughout the presentation!! Fantastic!!

Azelida N · 30 Apr 2025
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Kirsties delivery of this course was amazing. She was very interactive with us all. There is nothing I would change about this course. I will be putting what I have learnt today into practice.

Sara P · 30 Apr 2025
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Kirstie was a fantastic teacher, very easy to listen to and her past work stories were very interesting and made me really think differently about things. Overall the course was really interesting and this will really help in our work staff and patients.

Ashleigh W · 30 Apr 2025
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Useful framework for day to day work. Frames incidents in past to try to prevent in future. Last training of this type I received 10+ years ago very well presented Long day with lots of information Kirsty was engaged and personable

Petrina W · 30 Apr 2025
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I found the course very informative. It will really help me to understand my patient's behaviours. Kirstie is a very good trainer and presents the course well.

Fiona W · 30 Apr 2025
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An insightful course the really highlights the challenges in everyday work and general life. Well thought and with appropriate examples

Ngozi O · 30 Apr 2025
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I have overall really enjoyed the course today. Even though there was a lot of content Kersties input made the course educational and enjoyable..really engaging. The information I have learnt today not only has impacted my work but I will take home for my personal life too thank you Kerstie

elizabeth w · 30 Apr 2025
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Will be very useful in my job in special care Kirsty was positive and had a great way of putting everything across

Jane W · 30 Apr 2025
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