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Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) Reviews
Showing 5 star reviews : View all 2626 reviews
Rachael G, 13 Oct 2020
Brilliant, engaging and informative training.
Sandra M, 13 Oct 2020
Rachael was amazing, She really made the course very interactive and i was well informed.
Terry M, 13 Oct 2020
A good course first time online very experienced trainer
Catherine K, 13 Oct 2020
Very informative and comprehensive around the skills and focus needed to support customers more effectively. Down to earth, real and engaging. Will remember some anecdotes as e.g.s to work from.
Jade F, 13 Oct 2020
High engagement within the course and found this useful. Reflective practice within the session which changes approach to working with customers. Interesting and enjoyable. The instructor was great.
Sally T, 09 Oct 2020
I found the course really engaging and Rachael was really good