Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) Reviews

I thought this was some of the best training I have done since I have been at Home Group this will be so good to be able to have all colleagues trained in this so we can enhance our customer experience. I can't speak highly enough about this training and the great way it was delivered. Thank you Ian

Very positive training, very happy I have completed this training, feeling more confident on positive behavioural support planning

It was a useful refresher of my counselling training.

excellent trainer I've learned a lot over the last 2 days.

Tutor very clear voice and speech. Timely sessions not over running. Encouraging tutor, who used names to support Involvement.

Very knowledgeable, easy to understand and the workbook was easy to follow. I feel like I have learnt a lot and can apply this to my customers to improve the way that i support them,

The course was very interesting, Rachael was very nice and got everyone involved. Really enjoyable and very engaging

Great course and Rachel was great and knows her stuff. Well done

I feel Rachael was an amazing trainer. Very supportive and knowledgeable, covering all aspects of care. This course has been very beneficial to my learning and I look forward to the rest of my team completing this course with Rachael. It has given me further information and I will take this back to my service. Thank you very much.

Excellently presented