Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,895 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Great really informative and learnt loads

Selina C · 12 Sep 2025
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Very good course. Lovely trainer. Fun to learn with Ben, have learnt a lot of new skills and can definitely put these things into practise. Looking forward to upcoming PBS sessions

Sidrah A · 11 Sep 2025
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Good overall session. Very informative and Ben the presenter was very engaging. Can take the things learnt into practice.

James C · 11 Sep 2025
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Thank you, really enjoyed this session. Ben was engaging and really helped with the learning. Helped inform me how to deescalate and recognise challenging behaviours and understand that there are always reasons for this and learn to explore these reasons.

Alexandra J · 11 Sep 2025
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Ben was a brilliant trainer, really engaging and made the session fun! I feel I have gained lots of knowledge on PBS and have learnt lots of new skills that I can put into my own practice on the ward!

Lucy P · 11 Sep 2025
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Response: Hi Lucy. Thank you for your feedback. We’re delighted to hear that Ben delivered an engaging session and that you found the training both informative and practical for your work on the ward.

Ben was really interactive and told lots of personal stories which really helped understand the key principles. It was a fun training session and learnt lots! Really enjoyed

Emma L · 11 Sep 2025
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I had some knowledge of positive behaviour approach from doing SAGE & THYME level 1 course however Ben went into a lot of detail about it. He made sure it was interactive and grabbed everyone’s attention to make it fun and enjoyable. I have definitely learnt a lot and will be using this in my everyday practice. I particularly enjoyed the cooperative parts of the session as it really pulled everything together to make sure we knew what we learnt. Thank you Ben!

Jahena B · 11 Sep 2025
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professional but also friendly, i was able to understand very clearly his point

paula c · 11 Sep 2025
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Great content and good examples used throughout which made it very interesting.

Tariela A · 11 Sep 2025
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Interactive class.

Josmi T · 11 Sep 2025
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