Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,895 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Ben was lovely, made me feel Comfortable talking in front of everyone. Very informative and knowledgeable. Related it nicely to every day life not just work.

Nicola I · 29 Sep 2025
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Very informative day. Very interactive day. Very fun!! Can't wait for day 2 and 3 :) Learnt lots of things to take back to the ward

Yvonne C · 29 Sep 2025
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Response: Thank you for your enthusiasm! It’s fantastic to hear you’re looking forward to the next sessions and already have plenty to take back into your role on the ward.

I really enjoy the course , the trainer Ben was very good at what he does and explaining things well.

Cheryl D · 29 Sep 2025
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The whole content was very informative and the trainer (Jack) delivered it well so that everyone participate and understood.

Christelle M · 29 Sep 2025
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well delivered training. No easy access to the venue , we needed to knock on the door loudly to catch attention from people on the corridor to open the door.

Cristy P · 29 Sep 2025
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Response: Thank you for your feedback. We’re glad you found the training well delivered. We appreciate you raising the issue with venue access and will pass this on to your training manager, as the venues are outside of our control.

Interesting day enjoyed the day

Beverley K · 29 Sep 2025
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Very informative

Lorna S · 26 Sep 2025
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Amazing Training From Tom Very Engaging.

Zain A · 25 Sep 2025
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Very informative and interesting. Tom was excellent, engaging and explained everything very well.

Erin O · 25 Sep 2025
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Response: Hi Erin. Thank you for your feedback. I’m glad you found the course informative and interesting. We hope that attending the training will support you in your role. Thanks again.

Great course, great tutor, I would reccomend to everyone!!!

Marta K · 18 Sep 2025
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