Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,956 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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The course was good. Kirstie was able to share anecdotes which helped with context. I thought we were covering the whole workbook so was worried about pace. Maybe that could be addressed that at the start. Thank you.

Lisa J · 29 Oct 2025
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Very interactive, very engaging.

Rita S · 27 Oct 2025
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I’ve learnt a lot from today’s session, the trainer Ben was very helpful throughout.

Annette S · 27 Oct 2025
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Great course, very informative . Excellent engaging teacher. De escalatiin techniques very useful

Rosie M · 27 Oct 2025
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Really good gave good information and distraction techniques

Louise L · 27 Oct 2025
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I learnt a lot on our course today, Ben was very welcoming and made the day more fun whilst learning and engaging with us all. Looking forward to going to part 2.

Ellie K · 27 Oct 2025
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Response: Thank you for your lovely feedback! We’re so pleased you enjoyed learning with Ben and that the session was both fun and engaging. Great to hear you’re looking forward to part 2!

Brilliant course really enjoyed it and learnt alot about tactics and supportive strategies to support people with challenging needs to ensure that they receive the best possible care and support.

Kathryn T · 27 Oct 2025
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Fabulous trainer. Very interactive. Definitely food for thought. Good techniques to try

Fiona T · 27 Oct 2025
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It was a very informative and educative session. The training very friendly yet professional in his approach to get the subject across. Most importantly, it was engaging and interactive. I have definitely learned something new to improve on my practice.

Adebusola O · 27 Oct 2025
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Ben was a great tutor, really interactive and made sure everyone reached a degree of understanding before elaborating on each topic. The idea of transferring what we’ve learnt into our everyday lives was made much easier with how the course was led.

Ianis A · 27 Oct 2025
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Response: Thank you for sharing your feedback! It’s wonderful to hear Ben’s interactive style made the learning clear and practical, helping you feel confident about applying it in everyday situations.