Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (4,081 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Showing 111–120 of 279 reviews (4 star)

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learned a lot about how people behave in different situations and how to deal with different behaviours. Good course overall

Swati H · 14 Apr 2025
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The course was very very informative. I loved the overview of Autism at the end, as well as the arousal model. Was really good breaking down each step of the model and using examples to better understand each stage, such as baseline being calm, normal, relaxed etc. and then examples of cues such as hitting, biting, pacing etc. These are real life examples that I see everyday in my unit, so it will be very helpful now knowing that I recognise them and put my theory into practice the best way I can. The booklet was extremely helpful.

Diandra S · 08 Apr 2025
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Response: Hello Diandra, thank you for your detailed feedback and it's great to see how you can then use this on your unit to assist your patients going forward and other staff.

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Good session. A lot of off topic conversations some times but overall good lesson

Katie R · 08 Apr 2025
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It will be very good if we can learn how to defend ourselves towards aggressive patients

Laurette I · 07 Apr 2025
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Response: Hi Laurette, thank you for taking the time to leave feedback. You have completed day 1 of the training, which helps us understand why a person may have aggressive behaviours and how to manage these proactively rather than reactively. The next 2 levels of the course will look further into how to protect ourselves whilst keeping ourselves and the patient safe.

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Detailed training and well explained

Christiana C · 25 Mar 2025
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It was informative.

Nitha N · 24 Mar 2025
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Very helpful day - learnt lots. The part about people’s baselines and how they change and people’s cues was interesting. I’ll remember to start with “what’s wrong” in the future. The only negative is being sat down the whole day - but I think this is just a personal thing and being on my feet for hours

Chelsea H · 20 Mar 2025
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Very understanding and listened to point of view/open to discussion. Days are quite long.

Courtney P · 07 Mar 2025
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All brilliant but will never give full stars as there is always room for improvement.

Samantha P · 27 Feb 2025
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Could do with some interactive learning or a different style mixed with traditional “teaching” styles.

Fiona F · 24 Feb 2025
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Response: Hi Fiona. Thank you for taking your time to leave feedback, We are always keen to hear your thoughts and it would be great if you could share some further feedback by emailing myself on kirsty.briggs@sherwoodtraining.co.uk